DSV Transport
Moving 400 trucks, 60.000 records and one company forward
Client
DSV Transport
Duration
2023 ->
Industry
Services
App-development
Design System
Platform- and API architecture
Process optimization
React
React Native
Typescript
User Research
UX/UI Design
Webflow
AI
The Challenge
DSV Transport faced challenges with their digital touchpoints towards employees, customers, and drivers, they simply weren’t being used. The user experience, performance, and support for daily workflows were lacking. More than 35% of drivers didn’t use the mobile app intended for submitting delivery notes and other data. Onboarding new drivers was also difficult, which meant standard workflows weren’t followed. As the partnership gained momentum, it became clear that close collaboration led to impactful results. Together, we developed a range of products that helped solve key digital challenges, here are a few of note.
Truck log
To replace slow, paper-based workflows, we developed the Truck Log app for DSV Transport, giving drivers an easy way to manage bookings, upload weighing slips, and report incidents on the go. With both a native app for internal drivers and a web version for external hauliers, the solution is widely adopted, now handling over 99% of bookings across all departments. It’s helped DSV gain near real-time operational insights, reduce invoicing errors, and improve both forecasting and billing frequency.
“It used to take us 5–6 days to receive delivery notes and tracked hours. Today, we have 93% of all data within 24 hours”
CFO, DSV Transport
“The fact that we can send an SMS to a driver who isn’t even registered, and have them start working for us the same day, that’s really cool. They don’t even need the app - they can use the web app directly in their mobile browser.”
Business Controller, DSV Transport
Client- & haulier portal
To meet rising expectations for data access, we helped DSV Transport modernize their outdated customer portal into a fast, role-based platform. Built on the existing backend and integrated with Truck Log, the new solution gives foremen, hauliers, and office staff tailored access to schedules, bookings, financials, and emissions data. Thanks to a shared middle layer, we ensured smooth data management and high performance, displaying over 60,000 data points in just 4.4 seconds.AUL
“Car Tetris gives our planners a visual overview of hundreds of daily transports. What surprised us most was how much the quality of our data improved — simply because it’s now visualised in one shared view.”
CFO, DSV Transport
\ Step into the engine room
Our process is open and inclusive, and we invite our clients to take play an active part in the creation of the product.
Cases
Let's talk about your next project
Mads Hofman
CEO & Advisor
Abtion \
We solve real problems and deliver intuitive, enjoyable user experiences. We believe in the power of simplicity and user feedback as the key to creating digital solutions that resonate and endure.
